Loyalty Program Terms and Conditions


†TERMS AND CONDITIONS
  • A 4Life® Loyalty Program order is an order placed on automatic shipment that meets the terms and conditions outlined below.
  • This Loyalty Program is applicable to all 4Life distributors registered in Malaysia only. This program is non-transferable.
  • Distributors who participate in the Loyalty Program earn 15% back in Products Credits to redeem for the products of their choice.
  • Distributors must maintain a minimum monthly Loyalty Program order of 100 LP to earn Product Credits.
  • Loyalty Program orders can only be placed once a month in a single receipt.
  • A maximum of 75 LP in Product Credits can be earned each month.
  • Product Credits never expire, as long as you have an active account.
  • Distributors must maintain a monthly 125 LP Loyalty Program order for two months to receive the bonus product of the month.
  • Distributors can choose a shipping day from the 1st through the 20th day of the month.
  • IMPORTANT – Loyalty Program orders must be made no later than 20th of every month.
  • Loyalty Program orders can be changed up to the day before the monthly ship date.
  • Loyalty Program orders can be deferred up to two months at a time.
  • Loyalty Program orders must ship to earn Product Credits. Product Credits will be deducted for a Loyalty Program order that is returned.
  • Existing distributors may begin to redeem Product Credits 60 days after their first Loyalty Program order ships.
  • New distributors who enroll in the Loyalty Program may begin to redeem Product Credits 60 days after their first 4Life product order ships.
  • New distributors earn Product Credits on all orders placed during the first month of product purchases (subject to the defined limits), as long as the new distributor is enrolled in the Loyalty Program by the end of the following month. After the first month of purchases, Product Credits will only be earned on Loyalty Program orders.
  • Product Credits have no cash redemption value and are non-transferable.
  • Product Credits can only be redeemed for single-unit LP products.
  • Product Credit redemptions are only shipped with the next Loyalty Program order and cannot be returned or exchanged.
  • A RM16 redemption fee for each redemption order applies.
  • Surcharges apply to Product Credit redemptions of certain 4Life products.
  • Taxes may apply to redemption fees, surcharges, Product Credit redemption orders, and the Bonus Product of the Month.
  • Products redeemed through Product Credits have no LP.
  • To redeem Product Credits, to cancel Loyalty Program participation or to know more about 4Life Loyalty Program, please use the 4Life Business app, log onto your 4Life account at malaysia.4life.com 0r call Customer Service at 1800-819-419.
  • 4Life reserves the right to change, amend, alter or discontinue any of the above Terms and Conditions without any prior notice.